Puzzle Solutions Holdings LLC

Front Desk Administrator & Executive Assistant to Director of Operations

Location US-FL-Tampa
Category
Non-Profit/Social Services
Position Type
Full-Time

Position Overview

Now Hiring!: Front Desk Administrator & Executive Assistant to Director of Operations
Location: Tampa, FL
Schedule: Monday - Friday 8am - 5pm
Compensation: $17 - $20 per hour, depending on qualifications
 

Benefits & Perks:
  • 19 Paid Holidays. 
  • 10 Additional Paid Days Off. 
  • Bi-Weekly Paid Healthcare Stipend.
  • The opportunity to work with compassionate and mission-driven people like yourself!
 

Who We Are:
Abe Brown Ministries is a non-profit, faith-based organization. We continue to establish excellence in re-entry services and services to children and families broken as a result of incarceration. Helping ex-offenders establish an intimate relationship with Christ while learning life skills and the value of gainful employment gives them hope for sustaining their family as well as their occupational and financial futures. The end result is redemption and productive citizens in our communities, ultimately improving public safety and quality of life for all.
 
 
 
Job Summary: 

The Front Desk Administrator & Executive Assistant to Director of Operations serves as the ministry's first point of contact with clients and the general public by providing a warm welcome. The successful candidate will be a motivated self-starter with a professional demeanor, and will possess a positive attitude and excellent verbal, written, and interpersonal communication skills.

 

As Front Desk Administrator & Executive Assistant to Director of Operations, you will be responsible for gaining knowledge of the business programs and basic procedures for Abe Brown Ministries, Inc/InspHire. The Front Desk Administrator & Executive Assistant to Director of Operations supports the entire Ministry in providing reception, secretarial, operational, clerical, and administrative support to ensure that client service is provided in a courteous, effective, and efficient manner. 

 
 
 
Job Duties:

 

Oversee ministry-wide communication, including:
• Greet, screen, and direct visitors and phone calls with a positive and helpful spirit
• Manage the phone system, including reviewing, responding, and redirecting ministry voice mail
• Handle sensitive information in a professional manner, including community service participant information, prayer requests, etc.,
• Create, review, respond to, and redirect emails

 

Perform various clerical and administrative tasks to maintain the day-to-day ABM operations, including:
• Distribute and manage mail, deliveries, and shipments
• Organize and maintain ministry-wide staff administrative supplies
• Communicate with outside parties regarding copiers, network printer, and other equipment needs
• Maintain the layout, organization, and cleanliness of staff areas, including the office, reception, and other areas as needed
• Process and maintain attendance using Microsoft Excel and other information received from ministry volunteers
• Work with and assist other staff members at the discretion of Supervisor
• Build effective relationships with all staff and volunteers to determine their administrative needs, including requirements and timelines, and methods to overcome any barriers that may hinder completion of tasks
• Assist with food bank distribution and data entry of food bank participants

 

Accomplish the job through:
• Strong people and customer service skills
• Strong organizational and time management skills
• Ability to assume and complete tasks with little or no supervision
• Aptitude to learn other computer programs, as needed (i.e. Canva, Adobe, etc.)
• Experience with data entry and database programs

• Demonstrate strong written and oral communication skills; ability to follow oral and written instruction

 
 
Qualifications:

 

• High School Diploma or GED required.

• Associate degree or bachelor’s degree (preferred)

• Previous non-profit or ministry work-related experience (2 years minimum)

• Administrative experience (4 years minimum)

• Proficiency with Microsoft Office Suite (Excel, Outlook, and Word) and general databases.

• Maintain professional appearance and comply with company dress code.

• Excellent computer, typing, and data entry skills.

• Discretion; able to maintain complete confidentiality involving both clients and fellow employees.

• A positive, cheerful attitude with a heart for service.

• Dependable, professional, punctual, organized, flexible, and adaptable to administrative challenges.

 

 

This list of functions, duties, responsibilities, and skills is not intended to be all-inclusive, and the employer reserves the right to assign additional duties and responsibilities as necessary.
 
 
Abe Brown Ministries participates in the federal government’s E-Verify program, which confirms employment authorization of all newly hired employees and most existing employees through an electronic database maintained by the Social Security Administration and Department of Homeland Security. For all new hires, the E-Verify process is completed in conjunction with the Form I-9 Employment Eligibility Verification on or before the first day of work. E-Verify is not used as a tool to pre-screen candidates. For up-to-date information on E-Verify, go to www.uscis.gov and click on 'E-Verify' located near the bottom of the page.

Pay Range

USD $17.00 - USD $20.00 /Hr.

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